Khan Brothers InfoTech Limited (KBIL) is a part of Khan Brothers Group of companies and is prepared to engage in providing BPO, KPO services, Software Development and E-commerce solution and has evolved through a major diversfication and growth programme, across multiple industry sectors over the past 12 years. The Company has a strong track record of high quality service delivery to its clients which is underpinned by continuous investment in develoing innovative solution in process and technology.
Khan Brothers Infotech Limited (KBIL) is already operating Call Centre seats including inbound and Outbound operations. The Company's main strategy to sucess is to grow in dynamic and stedy way through giving more attention and values to its human resource. So, the company has set a policy to build the knowledge of the human resources to retain them through different organizational culture. The company gives priority to develop and implement practical solutions tailored to the client specific needs. To every single aspect for the clients, the compnay gives specific attention to solve them. Thsi was possibly by recuirement of qualified and experienced IT professionals from a present and future challenges. This solid team of our expertised in a wide range of areas such as system design & development, database adminstration, system support, system implemention, LAN/WAN infrastructure managment, overhall network adminstration and many more.
Khan Brothers InfoTech Ltd. offered Call Centre Training Course. This is a very effective course designed to enable you to take advantage of the burgeoning employment opportunites in call centre industry.
Our Course Content :
1. Accent Neutralization
2. Call Centre Concept
3. Evolution and Functions of Call Centre Industry
4. Business Communication Skills
5. Listening Skills
6. Telephone Etiquettes
7. Tele Markating
8. International Culture, with special emphasis on American, British and Australian Culture
9. Presentation Skills
10.Inter-personal Skills
11.Personality Development
12.Confidence Building and Motivation
13.Basic English Grammer-refresh
14.English Fluency Development
15.How to use Software
